Frequently asked questions

FAQs

Q: The App closes at startup or shortly after start.

A: Please restart your phone. Can appear when the update was running while the app is active.

 

Q: No audiobook is displayed after a folder to library.

A: Please add the parent folder of you audiobook folder to the library. Note, not the audiobook folder itself.

 

Q: Supported audio formats

A: Only for mp3 files are fully supported. M4a, m4b, wma are only partially supported.

 

Q: I bought a function but after the update I should buy again.

A: Please uninstall the app and load it fresh from the store.